How to Reignite your Water Heater's Pilot Light

Jodie Kemp • April 17, 2024

If you have a gas water heater and you have no hot water, the pilot light may have gone out. Follow the instructions promptly to  ensure your safety. If you feel uncomfortable working with gas, please call a professional.


If relighting the pilot light doesn't work, other issues may be at play. In that case, get in touch with your gas technician or Best Plumbing Maintenance Adelaide. You can reach us by calling (08) 8261 0165 or texting/calling 0411 783 681 for emergency services in Adelaide. 

pilot light gas hot water system - guide on how to light pilot light

Materials needed: None (all controls are part of the unit)

Step-by-step guide on how to light the pilot light on your gas water heater

Step 1. Locate the Control Panel. At the bottom front of the unit, find a small door that can be removed. Lift and move it aside.

gas hot water cover

Step 2. Review the Instructions. On the back of the door, you should find the lighting instructions. Keep these handy as a reference.

instructions on how to light pilot light located on the back panel of a gas water heater

Step 3. Set the Controller. Check the current setting on the controller, which should indicate the temperature setting. The system will be set on a specific number (like '4') if it's out.



Step 4. Prepare to Ignite. Turn the dial to the 'ignition' position, indicated by a little spark symbol.

pilot light knob

Step 5. Ignite the Pilot Light. Press and hold down the main control button at the top. While holding down the button, use your other hand to press the piezo igniter. This action will create a spark to light the pilot. Continue to hold the main button and look underneath the control panel to check for a small blue flame indicating the pilot is lit. Keep the main button pressed for about 30 seconds to ensure the pilot light stays lit after releasing the button.



Step 6. Adjust the Temperature. After confirming the pilot light stays on, slowly turn the dial anti-clockwise to increase the temperature setting to your desired level.


Step 7. Once the main burner ignites, replace the cover securely. Turn on a hot water faucet in your home to check if the system is now properly heating the water.

Seek help if needed...


If the pilot light does not stay lit, the burner does not ignite, or you experience other issues, contact your local gas technician. For emergency services in Adelaide, you can contact Best Plumbing Maintenance Adelaide at (08) 8261 0165 or text/call 0411 783 681.


Additional tips!


  • Always ensure there is no smell of gas before attempting to relight the pilot light.
  • Follow all safety instructions as per the manufacturer's guidelines or the instructions on the unit.



Prefer to watch a video?

The above guide should help you safely relight the pilot light on your gas hot water system. Remember, if the process seems complex or if you encounter problems, it's safest to call a professional plumber. Best Plumbing Adelaide is just a call away.


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